AMC launches stores in new design and customer experience

TIRANA, Nov. 22 – Mobile operator AMC has introduced the new concept of its shops. The remodeling process started in the main AMC Shop, in the center of Tirana, will continue to more AMC Shops across the country. The new look & feel of the shop was officially revealed earlier this month during a ceremony organized on this occasion. During the big event, Top Executives from the Cosmote and Deutche Telecom Groups, as well as AMC partners from different countries participated in celebrating the new launching of AMC. Inside the remodeled shop, all telecommunication products and services are displayed in such a manner so as to provide quick answer to the fast and dynamic life of the customers. Moreover, the open and borderless approach towards the visitors, as well as the personalized service and easy access to new products offers a unique experience to the customers. The first to enter the remodeled shop was Consumer Sales Manager of AMC, Christos Makrypoulias. He said that “the new design eliminates barriers between customers and shop employees, allows for an active participation of customers while at the shop. It will be a converging point of innovative products & services, excellent customer experience, and another bridge of communication between the company and its subscribers.”
The new approach and the differentiated service areas confirm AMC position as an innovative company with the customer at its center. Its network of shops, apart from being the largest in the country, is now the most friendly one, too. The new design and customer experience will be extended soon to more AMC Shops, serving the customers wherever they are.