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e-Albania portal extends access to public services

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TIRANA, May 20 – The e-Albania government portal has extended its services to households, businesses and the public administration itself to 150 in a bid to improve access, transparency and fight corruption in public services.

Introducing the revamped platform this week, Prime Minister Edi Rama described the improvement of the quality of public services through innovation as “a modernization process which is the only way to fight backwardness caused by corruption.”

The number of services in the platform has been extended to 150 and the number of institutions to 30 compared to only 12 services the e-Albania portal offered in 2013.

The Prime Minister also announced government is working with the World Bank to establish what he called “an e-trade center of services” that will offer online payments for many of the services that take both households and businesses hours to make.

The portal will accept online payments for electricity bills, local government taxes, procedures in the National Registration Center, the General Road Directorate, etc.

The Prime Minister also announced plans for the establishment of a Trade Center of Public Services in Tirana which will serve the extended municipality offering faster services.

“We believe that if we provide this access to citizens in their computers, laptops and mobiles then we have laid the foundations to move ahead and transform the service system in Albania opening up a new era and closing the era of corruption,” said Rama.

The portal along with the government platform of interaction which allows public institutions to interact by exchanging data in real time, are an important part of the government strategy to offer electronic services through a single contact point.

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